• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• There is a 20% restocking fee charged against all returned parts.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• No returns on Special Order, or Discontinued parts.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.

Core Return Policy

- The core charge attached to Mopar parts varies from $20.00 to $1000.00 depending on the item that is being
purchased.
- This core charge is charged as a separate entry when placing the order for the part. The term "core charge" will be
listed below the part number along with the dollar amount.
- This individual charge is refundable to the customer when ALL of the following conditions are met:
1. Part(s) is/are returned for core credit in the original Mopar box that it was shipped out with. It must be without
damage to the box and with no markings from outside sources.
2. The part being returned must be the factory part. Any part that is not an original OEM part, even if it fits the vehicle,
it will not qualify for the core refund.
3. Part must be fully assembled as it came off the vehicle.
4. Part must be completely drained of all internal fluid (transmission, power steering, brake fluid etc.) prior to shipping.
Central Texas Mopar Parts will not assume any responsibility for the shipping of any Hazardous Material by
customers.
5. Core must be complete and damage free. Incomplete parts missing any components will not be eligible for core
refund.
6. Customer is responsible for all shipping charges of core return back to Central Texas Mopar Parts.
7. Cores damaged in transit to us is/are the responsibility of the sender. Insurance from the carrier is strongly
recommended.
8. All cores must be received no later than 30 days from the time of shipping the part(s).
9. Cores that do not meet ALL of the above criteria will be refused and no refund will be given. The customer then
has the option to have the returned item(s) shipped back at their expense. Your part will be held for 14 business days
before being discarded and after this time, we are no longer responsible for the item(s).
Please contact us for any additional questions regarding the return of Cores.

What is a Core?

- A core is typically an old part that has been replaced by a new or remanufactured component. Common examples
include engine blocks, alternators, and transmissions. These cores are valuable because they can be cleaned,
inspected, and rebuilt into functioning parts.
- Core Charge: When purchasing a remanufactured part, a core charge (a refundable deposit) is often added to the
price. This charge incentivizes customers to return their old parts, ensuring that they can be refurbished and reused.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.

Warranty Policy

• If parts are defective, you have to notify us within two weeks of receipt to inquire about our warranty process.
• Warranty parts are only offered to customers with zero restrictions on their vehicle.
• Restrictions include; salvage, flood, total loss vehicles, or anything that falls into this similar category. 
• Customer is responsible for the cost of the return shipping of the defective item, and we will cover the cost of the replacement item back to you.